Rethinking Operating Models

Design an operating model that will meet your business challenges today and in the future.



WINNER: NYC Big Book Award 2025 - Business: General How can you redesign your operating model to drive growth, agility and sustainability in a changing economy? Rethinking Operating Models, edited by Kent McMillan, Greg Kesler and Amy Kates is a practical guide for managers, department heads and organization design and development leads seeking to adapt structures, processes and capabilities to meet today's toughest business challenges. Written by a team of experts, the book offers proven frameworks and actionable tools to align your model with strategic goals while responding to technological change, evolving markets and increasing stakeholder demands. You'll learn how to: - Build agile operating models that adapt to rapid data and tech shifts - Manage complexity and cost without sacrificing innovation or service - Integrate sustainability and responsibility into core business design - Execute mergers, acquisitions and divestments effectively Packed with real-world examples, this book shows senior professionals how to tailor models to their unique context, accelerate decision-making and position their organization for long-term success. Themes include: operating model design, organizational agility, transformation strategy, sustainability integration, change execution