Jakob Schneider
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
This is Service Design Doing
ISBN 9781491927182
How can you establish a customer-centric culture in an organization? This is the first comprehensive book on ...
€ 44.15

This is Service Design Doing Methods
ISBN 9781492039594
In this book, you'll find 54 hands-on descriptions that help you do the key methods used in service design ...
€ 44.15